What is ShelbyNext|Giving?
ShelbyNext Giving is a cloud-based, comprehensive digital platform by Shelby Systems designed for churches and ministries to manage online donations. Timothy Lutheran Ministries use this software as the church management system.
Do I have to use ShelbyNext|Giving to give?
No! If you are comfortable with your current method of giving (check or cash), you can continue giving in that way. We are using ShelbyNext|Giving as a tool for those that would prefer to give electronically. If you are giving under the old electronic platform please contact the church office to get moved over to ShelbyNext|Giving.
How do I access ShelbyNext|Giving?
You can use ANY of the following options to get to Timothy’s ShelbyNext Giving Page:
- Go to timothylutheran.com and click the “GIVE” box
- https://timothylutheran.com/give/
- Text the word GIVE to 816-323-3630
- Scan the QR code to give online on your bulletin on Sunday.
- Use one of the available Apps on your smart device (see details below)
Is there an App for my smart device?
Yes! Please download our specific app for Church!
- Timothy Lutheran Ministries Membership App
- View DIRECTORY, CALENDAR, and GIVE (You will NOT be able to VIEW/EDIT past giving in this APP)
Do I need to sign-in to give?
No, your email address will link your donation to your account, so you do not need to sign-in to give.
Why is there an option to sign-in?
This option is for those that would like to save their payment information for future gifts. Also, if you are not logged in you will not be able to access the directory, calendar or other items on the app.
Are ShelbyNext Membership and ShelbyNext Giving the same?
They are linked, but separate. ShelbyNext Membership allows you to view your giving history, but in order to keep all sensitive financial information secure, ShelbyNext Giving is a separate platform with a unique log-in.
Can I set up a recurring donation?
Yes, when you are on the giving page you simply click, “recurring” and enter the requested information.
How do I edit my recurring donation?
When you are on the giving page, click “Sign-In” at the top of the form. Enter your ShelbyNext Giving Log-in Information
How can I view my giving history?
Login to your ShelbyNext Membership account and click “My Giving” on the left sidebar and you will be able to see your giving history, download your giving statement, as well as access the giving page for future gifts/donations.
Is there a fee for online giving?
You will NOT incur a fee for online giving (Other than standard text messaging and data rates if you choose to text). Timothy does pay a small processing fee for all online transactions. There is an OPTIONAL box you can check if you want to cover those fees in addition to your donation. (We appreciate when you do cover these fees)
What is a MinistryID?
A MinistryID gives you a single login for both ShelbyNext Membership and ShelbyNext Giving or any other platform that may use MinistryOne. This is a multi-step process that will link both ShelbyNext Membership and ShelbyNext Giving to your MinistryID. If you would like instructions, email sandyg@timothylutheran.com and they will send you the instructions.
TEXTING YOUR GIVING:
How long does it take for Timothy Lutheran to receive my gift?
It usually takes about 2-3 days between the time you give and when the gift appears in Timothy Lutheran’s bank account.
Is My Credit / Debit card Information Secure?
Yes. All sensitive financial information is stored with bank level security. All information is encrypted and stored by our banking partner to Level 1 PCI compliant standards. Additionally, all transmission to our banking partner and on our site is via an encrypted HTTPS connection.
How will my phone number be used?
Your phone number will never be sold, traded, or given out to third parties. You will only be texted to confirm you’re giving and receive responses to other requests you make.
How will I know when my credit card is charged?
Anytime your card is charged you will receive both an email and a text message confirmation from ShelbyNext|Giving system.
Is it case sensitive? Do I have to put a $ symbol?
No. Gifts will work as 100 or $100 or $100.00 or 100.00 etc. Any text you enter is not case-sensitive.
What is the phone number I text and whose is it?
The phone number you are texting (816-323-3630) is a secure number that belongs to Timothy Lutheran, through ShelbyNext|Giving. It is used exclusively for giving.